No overnight rotation.
Coverage does not depend on who you can hire or who is awake.
No queue on Monday.
Cases arrive reviewed with a verdict attached, not as a backlog.
40 hours a month, back.
Enough for a two-person team to do detection engineering and hunting rather than triage.
How quickly will we hear from you?
P1 cases are acknowledged within 30 minutes and response starts within 2 hours, measured from case creation. P2 cases are acknowledged within 60 minutes and response starts within 8 hours.
What can your analysts do without asking us first?
Only what you authorize, per connector, at onboarding. Until execution is turned on, analysts recommend each action with its blast radius and your team approves it.
Can we still use the platform ourselves?
Yes. Your team has full access to the Artemis platform, sees every case the analysts work, and can set verdicts, run hunts, and take action alongside them.
How long does onboarding take?
Connectors go live in under an hour. Analysts start working your cases once onboarding sets your response limits, escalation contacts, and communication channels.
Is this MDR for any security stack?
No. Analysts operate Artemis, on your environment. That is what makes the depth possible.
What happens when a case becomes an incident?
The same team takes incident command and runs it end to end: containment, in-platform forensics and timeline, coordination and a formal validation report. No handoff.
What is not included?
Posture and CVE management, management of your wider tool estate, offensive engagements, and full-service forensics such as disk imaging or on-site collection.

